Start with the situation, not the trade name
Water damage work happens in stages, and each service page covers one of them. The first stage is stopping and removing the water. The next is drying the structure and cleaning what the water touched. The last is rebuilding, and mold is handled on its own page because it follows its own standard.
Emergency Water Removal
Standing water, burst pipes and flooding that is still happening.
Emergency water removalFlood Damage Restoration
Storm water, sewage backup and contaminated water that needs safe handling.
Flood damage restorationWater Damage Repair
Ceilings, drywall, insulation and wood floors rebuilt after drying.
Water damage repairHow to tell which page you need
| What you see | Start here |
|---|---|
| Water is still coming in or standing on the floor | Emergency water removal |
| Storm water, sewage or water from outside the house | Flood damage restoration |
| The water has stopped but walls and floors are damp | Water mitigation |
| Soaked belongings, wet debris, a smell after a leak | Water damage cleanup |
| The structure is dry and needs to be rebuilt | Water damage repair |
| Dark spots, a musty smell or a mold test result | Mold remediation |
Not sure? Call (817) 623-9267 and a dispatcher will point you to the right service.
What every job has in common
Every job starts with a conversation. The dispatcher asks where the water came from, what it touched and whether it is still spreading. Before work starts, the scope is explained and so is the way the price is built, and you decide whether to go ahead.
Crews are licensed and insured professionals who work the Colleyville area, and they record readings and photos so you have documentation for your insurer. We never promise that a claim will be approved, and your policy decides what is covered. The Texas Department of Insurance explains the basics at tdi.texas.gov.
Service reaches beyond Colleyville. See the service area page for the nearby towns, including Grapevine and Southlake.