Water Damage Restoration Grapevine, TX Near Colleyville

When water is spreading in Grapevine

If water is moving through a house in ZIP 76051, call (817) 623-9267 right now and shut off the main valve while you talk. The line is answered all night and all weekend, and a crew can be sent the same day when one is free. The emergency water removal page lists what to do about power, furniture and pets in the meantime.

Grapevine is Colleyville's next-door neighbor, so dispatch for 76051 starts close to home. We do not promise an arrival time, because traffic and call volume change by the hour, and the dispatcher will tell you what to expect when you call.

Why flooding looks different around Grapevine Lake

Grapevine Lake is a federal flood control reservoir. The U.S. Army Corps of Engineers says it was built for flood control and conservation, with a dam 12,850 feet long, a flood control capacity of 238,250 acre-feet and a Denton Creek watershed of 720 square miles above it. Water levels in the lake and the creek below it follow the weather across that whole watershed, not just the rain that fell on your street.

For a homeowner, that means two separate flood questions. One is the rain that lands on and around your property. The other is how high the lake and Denton Creek run after big rain upstream. The city's Floodplain Administration page says Grapevine participates in the National Flood Insurance Program, and that development in the floodplain, including fill, fences, pools and structures, needs a floodplain development permit. Work near the lake also requires contact with the Corps.

Ask the city about your address before you rebuild anything outside the house, and check your insurance. The Texas Department of Insurance says standard homeowners policies do not cover flood, so a rise in the creek or the lake is a separate-policy question. The flood damage restoration page explains the clean-up side.

If water is still spreading, here is what to do first

• Cut the waterFind the main shutoff and close it. If the supply came from the street side, Grapevine Utilities lists an after-hours number through Police Dispatch.
• Power only if dryFlip breakers off for wet areas only when you can reach the panel on a dry floor. Otherwise call 911 or the electric utility.
• Raise the small stuffGet electronics, papers and rugs off wet floors. Leave heavy furniture where it is.
• Skip contaminated waterIf the water came from outside or from a drain, stay out of it and keep children and pets away. Then call the line.

Water and sewer service, and who to call first

Grapevine provides water and wastewater through its own city division. The city's 2024 water quality report says it treats water from Lake Grapevine and also buys water from the Trinity River Authority. Operations are at 501 Shady Brook Drive, and the city lists an after-hours line that routes through Police Dispatch.

The rule of thumb is simple. A leak in the street or before your meter is the city's to fix. A leak after the meter, inside the walls or under the slab, belongs to you, and that is when a restoration crew comes in after a plumber stops the source.

Main Street, older buildings and permit questions

Grapevine's Main Street is listed on the National Register of Historic Places, and the district includes the 1888 Cotton Belt Railroad Depot at 701 S. Main Street, which is the ticket office for the Grapevine Vintage Railroad. Older buildings and older materials dry differently from newer ones, and some work in a historic district may need extra review. Ask the city's Building Inspection Department what applies before original plaster, trim or flooring is removed.

Building Inspection is at 200 S. Main Street, the City Hall address, and the city accepts permit applications through its online portal. Permit rules depend on the work, so ask rather than guess.

The services we dispatch most for Grapevine

Because of the lake, the creek and spring storms, most Grapevine calls are about outside water finding its way in. That makes flood damage restoration and emergency water removal the first pages to read. After the water is out, water mitigation covers the drying and water damage repair covers the rebuild.

The neighboring cities are served from the same dispatch. If your family lives in Southlake or Euless, those pages explain how conditions differ there.